Privacy Policy & Cookie Policy
Icreon UK Ltd (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy & Cookie Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.
1. Data Controller
Icreon UK Ltd
Email: info@icreonuk.com
Phone: +44 20 7052 8244
Address: New London House, 6 London Street, London, EC3R 7AD, UK
We are the controller of your personal data and responsible for how it is handled.
2. Information We Collect
We may collect the following types of information:
2.1. Information You Provide
Name and surname
Email address
Phone number
Company name
Project details or business inquiries
Any data submitted via contact forms
2.2. Automatically Collected Data
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device type
Pages visited and time spent on the website
Cookies and tracking data
2.3. Cookies & Tracking Technologies
We use cookies to improve website functionality, analyze traffic, and personalize the user experience.
For more details, see the Cookie Policy section below.
3. How We Use Your Data
We use your personal data to:Respond to your inquiries and messagesProvide requested services or proposalsImprove our website and user experienceConduct analytics and performance monitoringEnsure website security and fraud preventionComply with legal obligations
We do not sell your personal data to third parties.
4. Legal Basis for Processing
We process your data based on:
Legitimate interest – responding to inquiries, improving the website
Contract performance – when preparing proposals or delivering services
Legal obligation – invoicing, record keeping
Consent – for cookies or marketing communication
5. Data Sharing
We may share your data only with:
Trusted service providers (hosting, analytics, CRM)
Legal authorities when required by lawInternal team members who need it to perform their duties
All partners follow GDPR-compliant data protection standards.
6. Data Storage & Retention
We store your information only for as long as necessary to:
Provide our services
Fulfill legal or contractual obligations
Resolve disputes
Contact form messages are typically retained for up to 24 months.
7. Your Rights Under GDPR
You have the right to:
Access your personal data
Correct inaccurate data
Request data deletion (“right to be forgotten”)
Restrict or object to processing
Transfer your data (data portability)
Withdraw consent at any time
File a complaint with a supervisory authority
To exercise your rights, contact us at info@icreonuk.com
8. Data Security
We implement industry-standard technical and organizational measures to protect your data, including:Encrypted connections (SSL)Secure hostingAccess control and restricted permissionsRegular monitoring and security updates
However, no online system is 100% secure.
9. International Data Transfers
If your data is transferred outside the UK or EU, we ensure appropriate safeguards such as:Standard Contractual Clauses (SCCs)GDPR-compliant partner agreements
10. Links to External Websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
11. Updates to This Policy
We may update this Policy to reflect legal, technical, or operational changes.The “Last updated” date will always indicate the latest version.
COOKIE POLICY
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us provide a better user experience.
2. Types of Cookies We Use
2.1. Essential Cookies
Required for the website to function properly.These cannot be disabled.
2.2. Analytics Cookies
Help us understand how visitors use the website (e.g., Google Analytics).Used for performance and optimization.
2.3. Functional Cookies
Improve user experience (language settings, preferences).
2.4. Marketing Cookies
Used to deliver relevant ads or track marketing performance.Used only if you consent.
3. Managing Cookies
You can control or disable cookies in your browser:
Chrome
Firefox
Safari
Edge
If you disable cookies, some website features may not function properly.
4. Third-Party Cookies
We may use cookies from:
Google Analytics
LinkedIn AdsMeta (Facebook/Instagram)
Other trusted analytics or marketing providers
These providers have their own privacy policies.
5. Cookie Consent
When you visit our website, you may be shown a cookie banner.By clicking Accept, you consent to the use of non-essential cookies.
You may withdraw consent at any time.
Contact
If you have questions about this Privacy & Cookie Policy, contact us at:
Email: info@icreonuk.com
Phone: +44 20 7052 8244
Address: New London House, 6 London Street, London, EC3R 7AD, UK